SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of day2daygifts.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://day2daygifts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent, very good material, battery lasts more than a month if used every day, it makes foam certim, too much mass, I hope it lasts.
Came to Ukraine in 1 month and 5 days. The quality is super. Arrived well. The packaging is not damaged. Everything is in working condition. This product deserves attention. The store is great. I recommend the seller. I give him the highest five-star Mark.
The dispenser of the priyshov in the pom-th box, the ale of the All-Union, the shreds, the rest to be charged and I don't know what good it is, everything is okay, I mean.
Cool battery dispenser, instant dispatch and fast delivery 9 days per Dnepr, meest Express
Chudova rich. Took the same 4 pieces. For 2 bathrooms for children, for children, for children, for children, for children. All in the capture. Economic and double. Plus more in that, you can charge it, and not probably batteries. Jube Raju.
Delivery shvidka, 2 tizhni mist-Express. I will describe it. Priyshov's dispenser is charged, I get 2 Tiges, I don't charge it. M.4 rivnya dozuvannya, pretty nice and nice to 1:3. Monster gadget. Product and store recommend!
Even more so good delivery shvidka Berit do not wow
The dispenser is used briefly, but it works very well so far. It is charged on USB, has three degrees of volume of soap released.
Very good, the battery lasts quite a lot, and release a very creamy foam. Also helps to save soap.
You need to charge first. Diluted soap in proportion: 3 parts soap and 2 parts water. Makes foam well, stable. The amount of foam regulates normally. Easy to operate system.
Very necessary thing in the household! Bought such earlier. Saves three bottles of detergent. Seller Thank you very much!!!
Lightweight and compact. Charged. Immediately earned. Very sensitive. React to hands immediately.
We received the product. It's very high quality and just like in the picture shown. Wonderful!!
The product is a virtual function, and a virtual book. Purchase. Recommend
A piece of money, packed with a sagey bag, on a wonderful neo-kokojin and asking for good to stock the store
The enemy is rather positive) everything was matched, I took 100 UAH with a coupon in the District, for my tsyna, I will give a Duger Garna) I will betray the Yak will be a trimati accumulator and a yak to lead myself Dali. Poki Sho bought☺️
Everything came safe and sound, although the box, as is often the case. The dispenser checked, everything works. In the bathroom will not be superfluous.
I loved it, it is very simple and beautiful. Only in the first level comes out a lot of soap
The product is 8 days old. The krebka is not certain. The dispenser will be regulated by the inventory.
A great product came quickly and the store supports DDP service to Morocco.
Duge Shvidka delivery. Because we have a good idea-to crush the "bulbashka", not a pinnka. Garno pratsyu
Automatic dispenser of good quality. Everything works we like the packaging came not mint. Thank you store recommend.
Item as described, the parcel arrived in Poland on time. Makes thick foam, I recommend
I order in the store for the second time ..! Everything is fine, everything works! Thank you!
The device received not damaged, as others in the photo in the reviews. Checked the device, everything works too. Thanks to the store for the prompt delivery.