SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of day2daygifts.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://day2daygifts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent screen, great cost benefit of putting pictures information of the PC, but not to put GIF, for animated images recommend the other 5 inch, but the small screen is super worth very cheap quality IPs exelent recommend.
It is a small screen, if it is more than 70 cm apart it will not be so visible but closely it is very beautiful, a very sophisticated and modern touch will go to the PC, I wish I had some system to connect it to the motherboard but the USB worked for me, I loved it and will try more designs, recommended.
Very reliable store, safe packing. As for the product I can say that the quality and good for the price of it, it accompanies a simple support, little cack that is not very long, the size of cell phone cable. Worth the cost, but I had the misfortune to be taxed on real 115. Very unfair, since the price does not reach $20. Hence the total price was almost 200 reais, it has already made it completely unfeasible. I paid the fee to not pass the stress of asking for a review because they say it makes the situation a lot worse. This is the new cenario do BR, so I do not recommend the purchase at the moment, but making it clear that none of this and the fault of the seller.
The same photo has just arrived after I try it I will say additional comments the only thing I did not like is very small the 3 inch was the one who bought an error Mine I prefer the 5 inch and the 5 is compatible with aida64 I recommend the 5 or 8 inch I personally recommend it but it looks good good quality arrived Fast
Is what is described, a bit complex to be able to personalize it but looking here and there is great for the price, you cannot demand more, 100% according to
After having used it 10 days, I can say that it is a good product, the shipping was fast and the package arrived without any damage, it is very editable the themes that the app brings, certainly good store
Very small the screen I think will only look beautiful inside the case, only came with cable to use external have to buy this other cable to use internal connecting directly from the motherboard USB