SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of day2daygifts.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://day2daygifts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived a week earlier than expected, good application of the spray works very well.
Akistsni mothers, Duzhe class and richirno pratsyu. Delivered to Kiev for 14 days.
I liked, the model is quite modern combines in any kitchen. The material is glass and the lid has a stainless steel detail.
Everything correct, in glass. It is necessary to check functioning. But it has come well packed and protected. Appears quality.
Good product the sprayer works very well
Better than expected, the quality is quite good, and the glass looks robust, I thought it would be bad plastic, but it is super good, very happy with the purchase!
Excellent product packaging. The bottle came without damage. The atomizer works very well, the oil is sprayed fine, evenly.
It comes as in the photo only that it sparks less than I thought... but it's fine for what it cost and wine well packed!!
I like it very much: the glass bottle that you can put in the dishwasher, the spray system, which works very well with AOVE (Extra virgin olive oil), does not stain, nor drain oil through the bottle,... Good purchase.
The goods are the same, the rospiliu is good. Having taken the Duge Shvidko.
She made a dance for Oli in duty. Everything is packed, and sold the goods by now. Scratch on the top of the crack. Troches are not for good. On my vicoristannya Tse not splin. taka Garna dancka, ale Nibi is not new.
Spray that does its job, but like many it could be improved nebulization making it more precise
Prayer on the prophet is good and the package of glass
Everything is accurateArrived quickly started to use packed well thanks
Perfect I will buy two more, the store delivered on time.
It is what is described I like it fulfills its function
A pity that the white lid is not as metallic as black on top but otherwise quality item thank you
The scheduled day arrived. Everything great!!!
Good material and good operation. 100% satisfied
I had excellent and I asked for more why my family asked me for them. That is, he is loved. Firm glass, the jet pulls impeccable. I leave it on the table for everyone to serve. This one is bigger than the one I had. Very practical and beautiful thanks hard plastic good quality
I loved it, the only dispenser I have tried that made the oil well, I recommend it
Product equal description, works well! My last purchase on Alli, I was taxed with the amount of R$ 32,00. Arrived quickly in Brazil, but stayed a long time in the recipe.
I ordered them in both colors, they are of very good quality.
Excellent product. The same as described in the ad. Excellent quality. Sprays olive oil very well.
I have a little scuff, the goods have arrived for 14 days and the time to pay, I take it super. Until the scuffs, for less than that, it is not so important, in the whole product I will give a description that is good.