SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of day2daygifts.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://day2daygifts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product is a little shaky. It's not stable. I can use it if I think about the price.
Slightly crude, heavy and sucker, but without being broken, the price is great to think about
It's very nice ~ ~~~.
It's sad because it's damaged during shipping.
Good
I said it was free shipping for 7 days, so I was waiting for you to come soon .... I ordered on December 5th and could barely receive it on December 23rd... I bought it because it would be nice to use it when I practice nail art. The size is suitable, and it is completely light, so it can be comfortable on the bed. It's more durable than you think. ^ ^
https://www.aliexpress.com/snapshot/0.html?spm=a2g0s.buyer_leave_review.0.0.5e206c1bvykxh8&orderId=8172979638601540&productId=1005005362539662
I don't have a support so I fall down well. I have to use it carefully.
Size 59 39
Repurchase The difference from the last item The packaging is from a plastic net to a thick plastic packaging. The border is covered from the day to the word The position of the pedestal such as cup holder, book, pawn, etc. If you push from side to side, it's natural to fall. If you hit it hard, it seems natural for this price
After 5 days of delivery, it arrived in 14 days, and the product is good, but when we assemble the bridge, it is on one side. If you give it, it will fall down. In light of the piece, if you put it further back when you assemble it, it won't fall. I think it's a good thing.
I don't have a good balance.
You're good without breakage ^ ^ It's okay with a table for one person, but I don't want you to give it if you give me a lot of strength ^ ^ I don't have a fixed device to stretch it, so I think it's loose.
There is a bit of a stamp in the center of the table, but it seems to have occurred during delivery. Simply not bad for working on a computer or using it in bed. It looks good for the price .. If the short-leg part is wrong in round form, there seems to be a chance of falling.
1, the packaging is good! 2. Fit horizontal when unfurled! 3. The finish condition is bad! 4. For the laptop! 5. Product recommended!
That's exactly the price.
We put it together while stepping on it? It was distorted and crushed, so I raised my arm, but I shook it. I'm going to work with my job or I can't use it. One more thing is stuck.