SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of day2daygifts.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://day2daygifts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Notes:
It's just real-beautiful! Long ago hotila. Took two, came in two. In sets-2 tubes with glue for Wood. Tarilochka for The Mich plastic of the ingrained color. Wood details and shredding. Packed in good. Leather tarilochka is stronger, plus pupka, plus a box.
Great product, recommend Delivery in five days. The goods were well packed all arrived in the whole. Included glue, easy to assemble quickly. There are holes on the plates, it is good to stay on the shelf.
The product is as described nicely on the table, I recommend fast shipping, Regards.
Garno, though, ale plastic containers, I was thinking about ceramics for Taku tsyna
Fast delivery. Very, very beautiful. It comes with glue to connect the containers together. Highly recommended.
Wow! We are super happy and satisfied. Very good quality and very well packaged
Delivery a bit long it is beautiful especially easy emerall green color to assembled and delivered well packed I recommend the store.
The product arrived quickly, the dish of plastic, the assembly is very easy, I recommend buying, thank you to the supplier
SpectacularI loved it. Comes well packed and peotegido. It is. Beautiful, modern and simple to assemble. I liked this option because the trays are made of resistant plastic material and can be handled and washed perfectly unlike the glass ones (and the dust is very noticeable). This is the best option
Incredible beautiful and comfortable thing. I recommend it to everyone!
Very nice. Solidly made. He came very quickly-a few days.
Hello Good Morning, I received my package three day ago everything came right the way of the picture, super recommended is not the first time I buy on this site and I love to buy on it are to be congratulated to all thank you very much
I am addicted to The imbued. Come at the rosibraniy viglyady, glue in the sets. It's easy to get married. Tse pre-pidtrimuvati order. Banani and oranges just lie on the tables by the bad.
Veľmi rýchle addition. JE is nádherné, zabalené Bolo perfectne. Materiál veľmi Dobry, takže môžem Len odporučiť.
Arrived on schedule. The product is beautiful, great quality. I was worried about the box because it was damaged, but it's okay. The box has a symbol of care, but the order bag hides it. Would buy again!
I love it. arrived in 5 days to uk. plates are plastic, but it's still nice.
it's really good!..it makes the table more spacious and tidy...
Chudovye added to the kitchen. Shvidko came. Raju. I will buy it in the Maybutny school in the village of colory.
Very nice looks, protection a little damaged, but the product whole. Delivery fairly quickly.
Very nice The plates are very massive. Too bad only that there is no gray color. It could also be on sale separately the plates themselves. I am very satisfied. Delivery 11 days I recommend
The delivery was received in a month or so, and the wooden support must be assembled with a rubber hammer. The dish is plastic, so I don't worry about breaking it. I like it ^ ^
Very nice decorative element and practical in the kitchen. The workmanship is super. I recommend
It is smaller than I imagined, it is true that I did not take the measurements, so nothing is beautiful and it serves me well.
The color is more pink than beige, but it's OK.
Everything came in general without damage everything as in the picture, I am pleased to recommend this selling. Good luck to you!!! thank you!!!