SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of day2daygifts.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://day2daygifts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product is 8 days old. The krebka is not certain. The dispenser will be regulated by the inventory.
A great product came quickly and the store supports DDP service to Morocco.
Duge Shvidka delivery. Because we have a good idea-to crush the "bulbashka", not a pinnka. Garno pratsyu
Automatic dispenser of good quality. Everything works we like the packaging came not mint. Thank you store recommend.
Item as described, the parcel arrived in Poland on time. Makes thick foam, I recommend
I order in the store for the second time ..! Everything is fine, everything works! Thank you!
The device received not damaged, as others in the photo in the reviews. Checked the device, everything works too. Thanks to the store for the prompt delivery.
The packaging of the trochs is lucky, the product is otherwise tsylium. Ghouli pitannya nutzchannya nutzcheny about the bootling of a farm, ale I have won over from the vidylenny for my own money and the guys. My daughter.
Satisfied for now. I will comment when check the use for a while.
The uncle went to Ukraine for 9 days, It's bad enough to refuel, I'm in the grip, I don't know Dovgo Pratsyuvati yak. Expensive Bagato
Received the parcel in two weeks. Whole goods arrived, working. Charge takes. Can set the amount of foam feed. All OK!) Thanks to the store!
Very cool stuff. Soap is diluted in a ratio of one to three with water. Children are delighted and happy to wash their hands.
Very practical and modern, mine put in the bathroom, super Indico buy without fear
I gave away the dispenser with the daughter at the doll, I can't shake it. My dear man at delivery, Bo a box of a number of days in a doll. Packed in carton and package. Yakbi Bulo is packed, then you can get a lot of tsylim.
The thing is cool, it has not been wickering, it is close to the top, there is a lanyard for USB charging in the sets.
I order the fifth. Cool apparatus. This time I took it as a gift.
It is easier not to charge with a mile of retail, but not for yourself. Dear!
This is a very convenient device. I've been using it for a few days now and I like it. It is necessary to prepare a soap solution: 1/3 liquid soap and 2/3 water. Choose the desired amount of foam. And use it. From now on, washing hands became more interesting. This dispenser can also be used in the kitchen for foam to wash dishes. Very comfortable. I recommend.
I arrived almost within 12 days and the box jatni maadja and I was afraid that the product was damaged but thank God was sound and has several levels to take out soap or for the
Everything works right. Nice design. The plastic from the bottom could be thicker, it is quite soft. I gave liquid soap with water in a proportion of 1:3. I hope it will last a long time :)
Box of Bula trichki zim'yata, ale goods tsiliy. Be fooled by everything. I recommend it.
Duge is a cool thing. On top of the top of the paletsi. Shob Bula schilna Pina treba pour 2/3 lead that 1/3 Myla. I react well on my hands. Pre-economic plastic is not cheap. Bought through coins for 173 ₴
The dispenser is working, I like it, but there is a slight minus-this is packaging, just a cardboard box, lucky that everything came!
I had a problem in the delivery, it was delivered and it was not true, but the next day it arrived. All complete and before the scheduled date.
Super, arrived on time, charged, filled with liquid soap for 1:3 (water)-works like a clock, I have fun. I recommend the store, good sales to you